Consumer Awareness Archives | Ellissi Jewellery Designs

Engagement Rings Online: A Good Way to Buy?

Engagement rings online: Buying online doesn't always guarantee quality

Well it was another very interesting week in the world of engagement rings last week. The big news item was all about the lucky guy who got a huge windfall when he bought his engagement ring over the internet. Buying engagement rings online can be an issue. This is especially the case when buying from
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Google Rating

5.0

Ellissi Jewellery | Custom Made Engagement Rings

5.0

review us on See all reviews

Jack Sellers

1709724536

Great communication, extremely knowledgeable and experienced. Perfect service and a perfect ring to top it off.Highly recommend

Elise Frith

1697797599

Kieran Sheahan

1690420725

Ian & Jess, thank you for such an amazing service and quality rings you made. We have bought a beautiful diamond engagement ring and also two wedding rings, we will no doubt be back for more. The attention to detail from Ian and his knowledge of diamonds is incredible. Thank you both and see you soon no doubt.Cheers, Kieran & Emma

Rich Owens

1679553755

Thanks a million for the great job on there ring!

Michael Iverach

1678782370

Ian and Jess have provided the most incredible service throughout the whole process of designing an engagement ring and wedding bands. Ian's attention to detail and ability to interpret our vision, paired with Jess's extraordinarily communication skills, left me and my fiance not only with stunning rings, but with fond memories of the whole experience.My fiance remarked that she's a little bit sad we've finished the process and don't have any future appointments to look forward to.10/10 will return as soon as we find a reason to. Most likely going to book a cheeky appointment to show them wedding photos.

Colin Miller

1674524368

Great place

tam pham

1667072633

Ian was incredible with his communication. It was my first time purchasing an engagement ring and he was attentive and accommodating to my busy schedule. We liaised predominantly through emails and he provided detailed analysis of the strengths and weaknesses for ring settings. He was also very proactive in narrowing down suitable specific characteristics for a diamond at a reasonable price. Keep up the great work.

Jay Jay

1662465566

We have our engagement ring done by Ian. Ian is the best in jewelry design and diamond. From the drawing stage to the final product absolutely incredible, Ian is very professional and He absolutely know his diamond. Easy to work with and We definitely highly recommend Him Yenni and Anna

Michael Manning

1657014363

Very knowledgeable and not just trying to make money. Ian was extremely helpful with our decision. Definitely a good company.

Harvey Smith

1655210433

Big thank you to Ian and Jess! I couldn't be happier with the quality and service received. Ian is very knowledgable and his insights made it alot easier to make decisions on the exact type of ring I wanted. Extremely happy with the finished product and so was my fiance. I will certainly be returning for wedding bands. Thank you so much!

Fee and CJ

1641697404

Ian’s attention to detailed design and exceptional craftsmanship combined with Jess’s great organisation made for a superb experience in what’s a daunting industry to the uninitiated.My wife’s sapphire engagement ring, spacer, and 5 stone diamond wedding band, and my own wedding band (repurposed from my Dad’s) are impeccable and exceeded our expectations. Thank you!

Brad W

1628480615

I could not recommend Ian and the team at Ellissi highly enough. It was such a pleasure to deal with them - their attention to detail, quality of work and customer service is second to none. This is absolutely the place to go if you're looking for the best, custom engagement rings in Melbourne.Thank you Ellissi!

Arron Conran

1626581712

Perfect service from start to finish. Even during Covid Ian was able to get the ring completed on time. Highly recommend.

Anthony Hamawi

1617668246

Easily one of the best experiences I have had - thank you Ian & Jess. The rings came out perfectly!! The whole process was seamless - thank you!!

Anoop Koshy

1612138891

Ian and his team at Ellissi are excellent. Got my wedding rings and some other jewellery made. Products are of exceptional quality and really well priced. 10/10

Chad Hewish

1605919696

Highly recommend Ellissi. We worked with Ian for our engagement ring and wedding bands and couldn't have been happier with the service and workmanship. We were referred to Ellissi and have also referred many friends.

tony trajkovski

1604044031

Massive thanks to Ian & Jess my wife’s diamond was of the highest grade almost 3crt of pure class, no one could come close to the price, don’t bother looking around.

Simon Koster

1601981648

Very helpful and friendly service provided.

James Gilchrist

1595387645

This is the best place to get a custom ring made. Ian and Jess are lovely to deal with, consider carefully what you want and make it happen. Ian is a genuine craftsman who takes pride in his work and just makes beautiful rings. My fiance was so happy with her wedding ring that she cried, she adores her engagement ring and I couldn't be happier with the finished design of my own wedding ring. These guys are a treasure and I wish there were more small businesses like this in Victoria. I would never go anywhere else.

Carmelina La Verde

1594284117

I highly recommend Ellissi Jewellery. Ian and Jess are so friendly and lovely to work with. Ian is very knowledgeable and pays close attention to the finer details in his work. He takes the time to sit with you and explain different options when selecting a ring. I love my engagement ring and wedding band and I would definitely recommend Ellissi to family and friends.

Ryan Ockerby

1588639764

Engagement ring (green/teal sapphire)!Ian and Jess are superb. For something that is a huge moment in life, they provide service like no other profession.Not only did they immediately grasp what my partner and I were looking for, they provided advice that I didn't find anywhere else such as practicality of the design (strength and structure) and their preferences (Jess's lovely earrings and rings).Already recommended to all family/friends that this was more than just buying a ring, it's an experience and one that we'll treasure and use for maintenance and the wedding ring...

Breana Casullo

1586317216

I am so thankful to both Ian and Jessica for making the design and purchase of my wedding band all so simple. Ian has many many years of experience in jewellery making and this definitely shows in his work. Not only was it made exactly the way I wanted and actually exceeded my expectations, it also was incredibly affordable. I absolutely adore my ring and I will be treasuring it for the rest of my life. A massive thank you to Ian and Jessica xx

Imran Hossain

1584762348

I absolutely love the ring that Ian made for me!Ian and Jess were both so patient in listening to exactly what I was after, and guiding me through the whole process. He was really honest in advising me how to pick the correct diamond and creating a ring that would last forever.I will definitely be going back for my wedding bands! And highly recommend them to others!

Damien Tran

1584073433

Thank you to Ian and Jess for helping my wife and I with our wedding rings and the engagement rhing. They look amazing and they are always working hard to ensure that you use every dollar of your budget to get an amazing ring!We were recommended by my best friend who also had his wedding rings and engagement rings done by them.We love the rings and are honoured to have these rings for the rest of our lives. We will recommend them to all of our friends and family who are looking for rings!

Thi B

1583889752

We’ve just had our wedding about 3 weeks ago, so this review is long overdue. We would like to thank Ellissi for their amazing service. Prior to making an appointment I did my research and could find nothing but positive reviews about Ellissi. From the first email to when we first walked into their door, Jess and Ian, were very welcoming. They were both very professional and lovely with a clean working space/ office. My engagement ring was made about 2 years ago whilst our wedding bands were made just last year. The consultations were free and Ian really took the time to explain everything we needed to know about the ring. He was honest, used simple terms and relatable metaphors to explain the details of a ring – 4C’s and no question was ever too silly to ask him. He told us many things that I wasn’t even aware of from my research online, and their rings are GIA certified (but he will explain all this properly) so it’s definitely worth a visit. Even my husband (who knew nothing about rings) was super impressed by the time the consultation had ended and even he found the ring education interesting. Ian NEVER once throughout the process pressured us into buying a ring, instead, listened patiently to really assist us in finding the ring that was right for me. Ian made us feel so comfortable and we could sense he genuinely cared. When I left his office that day, I thought – “yep, I’m choosing him to make my ring” (Note: this was the only ring company I had gone to as well, but went into many jewellery stores, but feeling confident with Ellissi, I knew I didn’t need to waste my time going elsewhere). From memory (2 years ago) we had about 3 visits total and in the end picked up my engagement ring once it was completed. I absolutely LOVE my engagement ring – it’s truly a work of art and can tell he was very meticulous about the finer details. I always get praises for my ring and omg it’s super sparkly. I later found out that my work colleague had her ring made through Ellissi over 10 years ago too and she was very happy with her ring. My husband finally proposed in March 2019. Months before our wedding, we then went back to Ian to make our wedding bands. My wedding band also matches beautifully with my engagement ring and it’s so comfortable to wear. My husband who loves gold, was blown away with his ring. We would like thank Ian, Jess and the team for their wonderful service. It was always a pleasure meeting up with them and I even joked about seeing him again in 10 years time to make an anniversary ring. I WOULD HIGHLY, HIGHLY recommend Ellissi to all men looking to make that special ring fit for his beautiful wife. I/ We cannot speak highly enough about Ellissi and have recommended them to all our other family and friends – A & H Xoxo.

Rebecca Elrachkidi

1577054931

Ian and Jess are amazing at what they do. They took the time and care to explain everything we needed to know and more, and the result was a product that far exceeded our expectations. Extremely happy with our ring.

Jade Pearce

1574305251

Ian is incredible, a skilled craftsman, incredibly talented and just an all 'round nice guy to boot. Ian and the team designed my engagement ring and both of our wedding bands, as well as my eternity ring five years later as a surprise with my husband. I recommend Ellissi to anyone that will listen and will be a loyal customer forever. Next thing on the list are some earrings to match my rings!

Rachel Stewart

1573812962

I am so happy with the engagement ring Ian created for me. It is literally perfect! Both Jess and Ian were great to work with and made the process of making a custom piece so easy and fun.

Paula Fletcher

1558687595

Just picked up engagement and wedding rings, and could not be happier!From day one we were so comfortable with Ian. We really felt he listened to us and what we wanted ... Even when I changed my mind!! Nothing was a bother.Ian understood completely what we wanted ... And the end result is spectacular.He and Jessica also provide such wonderful service. Couldn't recommend Ellissi more highly.

Jason Tse Joon Chong

1558322669

Ian and Jess were very professional and honest. A pleasure dealing with them, always prompt and accommodating. Got our wedding bands and engagement ring from them. I would recommend them.Will definitely go back for future purchases.

Sonal Udayasiri

1548220441

Fernandez

1547613743

Amanda Duggan

1533177621

Great design, service and craftsmanship. I do not trust another jeweller. Have been going here for 12 years.

Rob

1530270619

Delightful hand made rings, impressive, precise craftsmanship, all delivered with impeccable service.

Scott I

1524701072

Designing and buying a ring from Ellissi was an absolutely pleasure. Ian and Jess were extremely knowledgeable, helpful and friendly. We went in knowing very little about diamonds and engagement rings. The time the Ellissi team took to help us understand what we were buying and how to create a beautiful ring that would last (and at a cost within our budget) was invaluable. Could not recommend them more highly!!

Henry

1517722947

I had a fantastic experience with Ian and Jess and I highly recommend Ellissi Jewelry.Ian provided an exceptional quality of service. He was very patient in explaining the aspects of diamonds and assisted me with recommendations to find something in my budget. He was also very experienced when it came to the detailed design asthetics of the engagement ring and helped shape a design I had mind. Jess was also very helpful with fielding many questions on options I had and providing updates on the progress of making the ring, and how to care for it after purchase.

Santa Claudes

1511322370

Life Cycle

1510018907

Ian from Ellissi Jewellery made our wedding rings and we are so happy with them. Ian really knows his stuff and his craftmanship is just stellar. Thank you Ian and Jess for a wonderful experience and making such a beautiful set of rings. Two thumbs up!

Ian H

1502859602

It has been an absolute pleasure dealing with Ian, Jess & the team at Ellissi!The entire process was made easy from start to finish. From my initial enquiry to collecting the ring, it was a stress-free process & easier than I expected.It is evident that Ian is passionate about his work & takes time to educate you should you have any questions. I felt at ease from the time I first spoke to Ian who helped me with my decision on choosing the engagement ring that my fiancé loves.It is hard to find a kind, honest & skilled person like Ian! I'm glad I did.We'll be back at Ellisi for our wedding rings.Truly First Class!! Seven stars from me!!!

Ian Hammond

1501747088

Nothing but praise for ian and his team. Beautiful prices and pieces. So glad I found these guys.

Rich Roman

1499933297

I found Ellissi on a google search for engagement rings, and I couldn't be happier with the ring Ian made for my girlfriend.He was very helpful throughout the whole process, and broke down exactly what I should be looking at to make the process of buying an engagement ring a whole lot less intimidating.I would absolutely go back to him for future jewelry and recommend him for anyone looking to buy jewelry.

Ben Roney

1499236203

Ian is true professional. Extremely helpful, insightful and understanding to your wishes. I never felt pressured at any point, had everything explained in great detail and got a custom made piece that was created better than I'd hoped for. I would recommend Ellissi to everyone.

LUCIO TILMAN

1499040639

Jess and Ian are great to work with. Ian designed and created a beautiful sapphire engagement ring my fiancé absolutely loved and Jess supported with updates on the ring status and helpful information. Could not have asked for any better - very highly recommended!

Rachel Chang

1498206888

Robert Mangani

1497998231

Ian at Ellissi Jewellery is amazing!!!I went in with no idea of what type and style of ring and Ian spent the time showing me what is what.I went away compared to other large and small jewellers and nothing compared to the quality and customer service as Ellissi!!After changing my mind several times on Ian as I developed more information as to what my now fiancé would like he was very supportive and adaptable.When I picked up the ring I was just shocked how detailed and WOW this ring looked.10/10 cannot recommend Ellissi Jewellery any higher!

Marcel

1493728580

Ellissi Jewellery is simply amazing. Their attention to detail, craftsmanship and quality are remarkable. Ian and his team are very detailed oriented and they go out of their way to ensure they exceed expectations. I wanted something different and Ian and his team were able to deliver. I couldn't be happier, I recommend Ellissi to ANYONE who want's high quality craftsmanship.

julesy891

1493287105

My fiance and I had the most incredible experience at Ellissi. I highly recommend Ian and his team. Ian was honest, highly knowledgable and created my dream ring. I have received so many compliments and I cannot thank Ian enough. I am absolutely in love with my ring! Thank you Ian!

Deakin

1491189346

Thank you Ian,Couldn't be happier with our engagement ring!Amazing personalised service and exceptional hand crafted quality.Extremely refreshing after spending a day doing the dreaded mainstream jewellers circuit!Will recommend to all. :)

Jonathon Boyd

1491097022

Thank you Ian for the stunning and unique wedding band you designed and created for me!I came to Ian, frustrated that multiple jewellers could not help me. I had purchased an engagement ring from another company that had a unique base that made it almost impossible for a wedding band to sit flush without a big hole or curve being incorporated into the design. Add to this I wanted a wedding band that was dramatic, thick and was filled with diamonds. Overall I acknowledged this was a very complex design brief and add to that a limited budget!The first thing I noticed about Ian was that he is genuinely interested in educating his clients and has their best interests at heart. Unlike many jewellers I met who said ‘yes’ to please their clients or secure their business, Ian was honest about design concepts, what would or would not work and how to get the best value for money without compromising on quality or style. He was happy to answer my many questions in detail and met with me on multiple occasions, even before we decided to hire him. He is very generous with his time and it is clear that his priority is to ensure his clients get a well designed/made ring and they are happy with it .What most impressed me about Ian was his depth of knowledge about metals and stones and how a ring would look and feel and fit and move when it was made. That innate knowledge is priceless when creating a ring that you will wear forever.Ian is an amazing artisan. He was able to take a very rough idea I had broadly described to him and turn it into a ring that surpassed all of my expectations. He listened to my complex design brief and was able to deliver a ring that met all my ‘must haves’ and ticked boxes I didn't know existed! His creativity, attention to detail and his passion and pride in his work sets him apart from other jewellers.The wedding band is absolutely beautiful, it is everything we could want and best of all both rings sit perfectly all the time! We receive compliments about the wedding band everywhere we go. Thank you to Ian and Jess for your patience and understanding during this process, you were just as keen as I was to get it right - if not more so. Through all the revisions and the countless hours of extra work you did, what stood out was your desire to deliver the ring I envisioned. We greatly appreciate your work - most importantly the ring reflects us, is functional and is perfect! We are so glad we chose Ellissi and highly recommend Ian and Jess and the team! Dhanya & Jonathon

trent pantalleresco

1488936753

Excellent workmanship and so very easy to deal with. I spoke on the phone to Ian and realized I had no idea what I was talking about. by the time I had my first meeting I had everything explained and a clear understanding of what I wanted and what I was getting, by the time I picked the ring up it was ten times better than what I imagined and my fiance absolutely loves it too

Google Rating

5.0

Ellissi Jewellery | Custom Made Engagement Rings

5.0

review us on See all reviews

Jack Sellers

1709724536

Great communication, extremely knowledgeable and experienced. Perfect service and a perfect ring to top it off.Highly recommend

Elise Frith

1697797599

Kieran Sheahan

1690420725

Rich Owens

1679553755

Thanks a million for the great job on there ring!

Michael Iverach

1678782370

Colin Miller

1674524368

Great place

tam pham

1667072633

Jay Jay

1662465566

Michael Manning

1657014363

Very knowledgeable and not just trying to make money. Ian was extremely helpful with our decision. Definitely a good company.

1655210433

1641697404

1628480615

1626581712

Perfect service from start to finish. Even during Covid Ian was able to get the ring completed on time. Highly recommend.

Anthony Hamawi

1617668246

Easily one of the best experiences I have had - thank you Ian & Jess. The rings came out perfectly!! The whole process was seamless - thank you!!

Anoop Koshy

1612138891

Ian and his team at Ellissi are excellent. Got my wedding rings and some other jewellery made. Products are of exceptional quality and really well priced. 10/10

Chad Hewish

1605919696

tony trajkovski

1604044031

Massive thanks to Ian & Jess my wife’s diamond was of the highest grade almost 3crt of pure class, no one could come close to the price, don’t bother looking around.

Simon Koster

1601981648

Very helpful and friendly service provided.

1595387645

1594284117

1588639764

1586317216

1584762348

1584073433

1583889752

1577054931

1574305251

1573812962

I am so happy with the engagement ring Ian created for me. It is literally perfect! Both Jess and Ian were great to work with and made the process of making a custom piece so easy and fun.

1558687595

1558322669

1548220441

1547613743

1533177621

Great design, service and craftsmanship. I do not trust another jeweller. Have been going here for 12 years.

Rob